Contact us

WhatsApp is the quickest way to reach us. Write from the number you ordered with, and include your order number if your question is about an order.

• Your order is late, or you need to change the address: message us on WhatsApp with the order number.
• Returns and refunds: read the returns policy, then message us with what happened and a photo of the product.
• Not sure which perfume to pick, or looking for a gift: tell us what you like and we will suggest some.

For partnerships, wholesale and press questions, write to the email above with your organisation and what you need.

OurScent does not sell in Saudi Arabia yet. When it does, the selling company, its commercial registration, tax number and address will be listed here.